Avaya is a leading global provider of business communications applications, systems and services focused entirely on serving the needs of businesses large to small.

Our unique combination of communications applications, systems and services help simplify complex communications and work with existing technologies from other vendors, enabling customers to unlock value and potential from their network. And by embedding communications into the very business processes of an enterprise, we help to improve the way organizations work - making people more productive, processes more intelligent and customers more satisfied.

In 2007, Avaya acquired Ubiquity Software Corporation PLC, the founder of The SIP Center. Through this acquisition, Avaya now offers deployment platforms, applications, development tools and integration technology for converged voice, video and data services.

Avaya Aura™ Avaya Aura™ simplifies complex communications networks, reduces infrastructure costs and quickly delivers voice, video, messaging, presence, Web applications and more to employees anywhere.

It adds powerful new capabilities to Communication Manager, including session management that enables multi-vendor hardware and software to communicate across the enterprise network. Avaya Aura orchestrates a wide array of communications applications and systems by decoupling applications from the network. As a result, services can be deployed to users depending on what they need rather than by where they work or the capabilities of the system to which they are connected. Learn More

Avaya Aura™ Session Manager 6.0 Session Manager enables a distributed system featuring multi-vendor integration, centralized dial plans and user profiles, easier centralized SIP trunking, easier “on-net” call routing, and enhanced scalability and security. This architectural flexibility allows enterprises to significantly reduce telecommunications and management costs, lower their total cost of ownership, and increase agility by providing rapid deployment to various users and locations.Learn More

Agile Communication Environment (ACE) Avaya Agile Communication Environment (ACE) is an open software platform for building multi-vendor Unified Communications (UC) and Communications Enabled Business Process (CEBP) applications. ACE provides both a developer-friendly tool kit for custom applications and a set of packaged applications that are easy to install and offer customers a hard dollar return on investment – often with an in-year payback. ACE offers integration into common business applications such as Microsoft® Outlook, Internet Explorer, IBM Lotus Notes, Sametime and Microsoft® Office Communications Server 2007.Learn More

Avaya Aura™ Communication Manager 6.0 Avaya Aura™ Communication Manager is a key component of Avaya Aura™. It delivers rich voice and video capabilities and provides for a resilient, distributed network of media gateways and analog, digital and IP-based communication devices. In addition, Communication Manager boasts robust PBX features, high reliability and scalability, and multi-protocol support.Learn More

 

Avaya Advances Real-time Business Communications; Launches Next-Generation Customer Service and Collaboration Applications Avaya Aura™ Communications Platform Powers New Applications and Redefines the Economics of Real-time Businesses Communications and CollaborationLearn More

Avaya CEO touts lasting impact of SIP Session Initiation Protocol will remain the driver of innovation in unified communications for the next decade, putting it on par with TCP/IP as a networking game changer, Avaya's CEO told an overflow crowd at his Interop keynote address Learn More

The Business Value of SIP Avaya has long been, and continues to be, an active industry participant committed to deploying SIP, an industry-based, open standard. As an active participant, Avaya is involved in defining and moving forward SIP Requests for Comment or RFCs. Learn More

SIP-O-Nomics: Saving Money and Simplifying Architecture with the Session Initiation Protocol Implementing SIP is not without challenges. IT architects must leverage solid ROI case studies to build tangible business cases to justify investment. They must also address training and interoperability concerns to ensure a successful deployment. This Nemertes issue paper provides mitigation strategies to help organizations meet these challenges to reap the benefits of SIP. Learn More

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